Frequently Asked Questions
Find answers and general information to top frequently asked questions.
Click on one of the tab categories to browse available frequently asked questions.
If you cannot find what you are looking for, please Contact us.
|What can I use to charge the BB-2590?|
There are several options to use.
|At what temperatures can I use the BB-2590?|
Use the BB-2590 in the recommended -20degC to +55degC temperature range. Although the BB-2590 is capable of operating in greater temperature extremes, the ideal temperature range for proper use is the recommended one.
There is a resettable fuse that will open above +70degC with respect to the battery. The battery must cool to +50degC before it will work again.
There is a permanent fuse that will open above +90degC. The battery will not function after the permanent fuse opens, even if it is later cooled.
|What is the storage time for a Lithium Ion Battery?|
If discharged, do not keep it discharged for more than 3 weeks.
When charged, we recommend the battery can be stored for up to 1 year then needs to be recharged. Lithium ion batteries can lose approximately 5% of their charge per month.
|What type of current can I get from the BB-2590?|
The BB-2590 is capable of both continuous discharge at 2A, or pulse as high as 36A (both sections in parallel provide 18A). It also has a high rate discharge of 10A per section and can pulse power up to 18A (5s on, 25s off) per section. Sections can be connected in series or parallel.
Shipping / Transportation
|How can I transport Lithium Metal and Lithium Ion Batteries?|
Click on the link to open IATA's website where you can find guidance materials regarding transporation of lithium batteries: Visit IATA Dangerous Goords (HAZMAT) Lithium Batteries Guidance Material
"IATA is an international trade body, created some 60 years ago by a group of airlines. Today, IATA represents some 230 airlines comprising 93% of scheduled international air traffic. The organization also represents, leads and serves the airline industry in general." Source (IATA Website)
The information found in this document is a recommendation for shipping Lithium Batteries, Bren-Tronics cannot be found liable for any action taken by following this information.
|How do I upgrade the software in my charger?|
The charger operation software for most of the Bren-Tronics chargers is field upgradable. Visit our Software Updates page and follow these steps:
Still have questions? Our Power Experts are here to help.
|Where can I access user manuals for my charger?|
User manuals are available for download in PDF format and can be accessed from:
Charger's product page. From the charger's product page, search for the tab Downloads from the table of Characteristics and Accessories and click on it. Select User Manual from the Produdct downloads list.
Visit the User Manuals page. Click on the link to be directed to a list of most popular chargers http://www.bren-tronics.com/usermanuals and follow the directions from the page.
Please note these user manuals are password protected so please login first to have access.
See additional resources about Bren-Tronics organization.
|Bren-Tronics ISO9001:2008 & AS9100:2009C Certificates of Approval|
These Quality Standards specify the requirements of an organization’s Quality Management System needed to consistently meet customer and applicable regulatory requirements as well as the ability to continually enhance customer satisfaction
| Bren-Tronics Quality Statement
|Bren-Tronics Registration, Evaluation, Authorization, and Restriction of Chemicals (REACH)
Certificate of Compliance
|View Bren-Tronics REACH Certificate of Compliance.pdf|
|Bren-Tronics Terms & Conditions of Warranty|
|View Bren-Tronics Terms & Conditions of Battey & Charger Warranty.pdf|
|Bren-Tronics Standard Terms & Conditions of Sale|
|View Bren-Tronics Standard Terms & Conditions for Sales.pdf|
Bren-Tronics Terms and Conditions & End User Agreement for Online Sales
|View Bren-Tronics Terms and Conditions & End User Agreement for Online Sales.pdf|